Shipping policy

TRAB Shipping Policy

This Shipping Policy outlines delivery options, shipping costs, and estimated delivery times for orders placed with TRAB.

Shipping Destination

  • TRAB currently ships to Australia and Japan.

  • Available shipping methods and rates vary by destination and are displayed at checkout.

Shipping Options & Delivery Time

The estimated delivery time below represents the total delivery period from dispatch to arrival.

Delivery Time: Handling time + Transit time

Handling Time: 2-4 days (Monday to Friday)

Order cut-off time: 5 PM (GMT+10:00) Australian Eastern Standard Time (Sydney)

Shipping Rate and Transit Time

For Australia Orders:

Shipping Rate Name Delivery Time Shipping Fee
Standard
12 to 19 business days 
$15.00 (Under $300)
Free ($300 or more)
Express
7 to 14 business days
$45.00 (Under $300)
$30.00 ($300 or more)


For Japan Orders:

Shipping Rate Name Delivery Time Shipping Fee
Standard
7 to 14 business days 

¥1,000 (Under ¥15,000)
Free (¥15,000 or more)

Express
3 to 7 business days

¥2,000 (Under ¥15,000)
¥1,000 (¥15,000 or more)


Shipping fees and conditions are displayed at checkout.

Tracking: We offer tracking so you can follow its adventures until it reaches you.

Import Duties & Taxes

International orders may be subject to import duties and taxes payable by the recipient.

Shipping fees cover delivery only and do not include any import duties, taxes, or customs-related charges.

For orders shipped to Japan, Japanese customs duty, consumption tax, and related handling fees may be collected from the recipient upon delivery.

Parcels refused or returned due to unpaid import duties, taxes, or customs-related charges will be handled in accordance with our Refund and Return Policy.

Contact Information

Phone: +61 435 397 396
Email: info@trab.com.au
Address: 101 Waterloo Rd, Unit 2010A, Macquarie Park NSW 2113, Australia

Support Hours

Monday to Friday: 09:00 AM to 05:00 PM

Company Information

Company Name: TRAB
ABN: 60655805087