This product is available through TRAB’s international purchasing service and shipped from Korea to Australia.

• All items are sourced directly from verified brand stores and trusted retailers in Korea.

• Due to stock availability depends on the brands in Korea, an order may be canceled and a full refund may be issued if the item becomes unavailable after payment.

• Every product is inspected for authenticity and quality before shipping where applicable.

• Orders over AUD $1,000 may incur 10% GST and additional customs duty (typically 5% for apparel).
  Any such charges are the responsibility of the customer and are not included in the product or shipping price.

• Shipping price
  Standard: $15 (Under $300) / Free (Over $300)
  Express: $45 (Under $300) / $30 (Over $300)

• Shipping fees are calculated based on order value and selected shipping method.

• Average delivery time
  Standard: 12 to 19 business days
  Express: 7 to 14 business days

• Delays may occur due to weather, public holidays, customs clearance, or local conditions.

• Once the order is dispatched, a tracking number will be provided.

For our full terms & conditions please view our Shipping Policy

• We accept returns for both defective and non-defective items.

• Non-defective returns are accepted only in the following cases:
  - An incorrect item was shipped
  - An item is missing
  - The item does not match the order details or product description

• We do not accept returns for change-of-mind reasons, including sizing, fit, style preference, colour preference, material feel, or where an item is not as expected but matches the product listing.

• Returns require prior approval and must be requested within 7 days of delivery.

For our full terms & conditions please view our Refund and Return Policy